theBrief.

Support

Stay Briefed. We're here to help.

If you have a question that isn't answered below, email thesnkrealty@gmail.com and we'll get back to you within 1–2 business days.

Quick Start

  1. Download TheBrief from the App Store.
  2. Sign in with Apple or Google.
  3. Pick at least 3 topics you care about.
  4. Tap Play My Daily Brief on the home screen, or tap any card to start listening.

Account & Sign-In

How do I sign in?

TheBrief supports Sign in with Apple and Google. You don't need a password — your provider handles authentication securely.

Can I change my topics later?

Yes. Go to Profile → Topics and adjust at any time.

How do I delete my account?

Go to Profile → Account → Delete Account. Your account and personal data will be removed within 30 days. You can also email thesnkrealty@gmail.com to request deletion.

Listening

Audio isn't playing. What should I check?

Why does audio sometimes auto-play when I scroll?

That's by design — when you pause on a card for ~1 second, the audio starts so you can preview the story without tapping. Scroll past it to skip.

Can I download stories for offline listening?

Not yet — it's on the roadmap. For now, TheBrief streams audio live.

Can I control playback from my lock screen or AirPods?

Yes. Standard iOS media controls work, including AirPods, CarPlay, and lock-screen widgets.

Daily Brief

What's a Daily Brief?

A continuous audio playlist of the day's top stories across the topics you've chosen. It plays hands-free with crossfades between stories — perfect for commutes, workouts, or chores.

How long is a Daily Brief?

Usually 8–12 minutes, depending on how many topics you follow.

Where are the stories sourced from?

TheBrief produces personalized audio summaries from a range of news sources. We aim to give you the day's most important context across your topics.

Personalization

How does TheBrief decide what to play me?

We personalize based on the topics you selected during onboarding and which stories you engage with (play, save, like). The more you use the app, the better the recommendations.

Can I block a topic or source?

Topic-level filtering is available now. Source-level controls are on the roadmap.

Privacy

What data do you collect?

See our Privacy Policy for full details. Short version: your email (from SSO), topic preferences, and usage patterns to personalize recommendations. We don't sell your data or use it for advertising.

Can I export my data?

Yes. Email thesnkrealty@gmail.com and we'll send you a copy.

Technical Issues

The app crashed.

Please email thesnkrealty@gmail.com with:

A story is showing the wrong audio / mismatched headline.

That's a content bug — please email us the story title and we'll fix it.

Contact

For anything — general support, privacy questions, press, or partnerships — email thesnkrealty@gmail.com.

We read every email. Thanks for using TheBrief.